🎬 Content Requests
Request specific movies or TV series to be added to our platform. We review all content suggestions and work to fulfill popular requests.
Response time: 2-3 business days
🔧 Technical Support
Having trouble with streaming, video quality, or platform functionality? Our technical team is here to help resolve any issues.
Response time: 24-48 hours
💬 General Feedback
Share your thoughts on platform improvements, new features, or overall user experience. Your feedback helps us improve.
Response time: 3-5 business days
Send Us a Message 📝
Frequently Asked Questions 🤔
How quickly do you respond to support requests?
We typically respond to all inquiries within 24-48 hours for technical issues and 2-5 business days for content requests and general feedback. Urgent technical problems are prioritized for faster resolution.
Can I request specific movies or TV shows?
Yes! We welcome content requests and regularly review suggestions from our users. While we can't guarantee that all requests will be fulfilled due to licensing and availability constraints, we do our best to add popular requested content to our platform.
What information should I include in technical support requests?
For technical issues, please include: your device type and operating system, browser version, internet connection speed, specific error messages, and steps to reproduce the problem. This information helps us diagnose and resolve issues more quickly.
Do you offer phone or live chat support?
Currently, we provide support primarily through our contact form and email system. This allows us to maintain detailed records of support requests and provide thorough, well-researched responses to your inquiries.
How can I report broken links or streaming issues?
Please use our contact form and select "Technical Support" or "Bug Report" as the subject. Include the specific title that's not working, the time you encountered the issue, and any error messages. We prioritize fixing broken content quickly.